Frequently Asked Questions - Promotion

Which of the packs is the promotion featured on?

The promotion is featured on packs of Princes 4x160g Tuna Chunks in brine products, featuring the promotional packaging.

How long can I buy promotional packs for?

The packs will be in stores and on shelf in the canned fish aisle from approx May to July 2013, while stocks last.

Where can I buy special Princes 4x160g Tuna Chunks promotional packs?

These promotional packs are available from all leading supermarkets in the UK - they can be found in the canned fish aisle whilst stocks last.

How do I enter?

To enter:
1. Purchase a promotional pack of Princes 4x160g Tuna Chunks (in brine, sunflower oil or spring water)
2. Visit www.winwithprinces.co.uk
3. Enter your details, along with the code found inside the pack wrapper to claim a 2 for 1 Virgin Experience Day and enter the competition to win a fantastic prize.

If you are successful in winning a prize, you can confirm your prize claim by printing the online generated certificate and sending the original number code section from your pack wrapper (for major prize claims we recommend recorded delivery) along with your original till receipt (No photocopies) to; Princes Perfect Day, FREEPOST NEA16094, Preston PR5 6BR.

Promotion closes 31.03.2014. All prize claims must be received by 14.04.14

Please note: Failure to complete all the above steps in full will result in your application being invalid.

Do I need to keep the original Princes 4x160g Tuna promotional pack and my till receipt?

Yes, you will need to send in the promotional outer pack wrapper (with the code visible) and your till receipt to claim your 2 for 1 Virgin Experience Day and enter the prize competition.

When does the promotion end?

The packs will be in stores and on shelf in canned fish aisle throughout approx May to July 2013, while stocks last. Promotion closes 31.03.2014. All prize claims must be received by 14.04.14

Where can I find the terms and conditions / more information?

Click on the Terms & Conditions link on the competition website.

How many times can I enter?

Each unique code can be entered one time only. Therefore you can enter once with every promotional pack purchased.

Who can enter the promotion?

This offer is open to United Kingdom residents aged 18 or over. Offer excludes residents of the Republic of Ireland.

What if I have a question or concern about Princes 4x160g Tuna Chunks?

Please email the Princes Customer Care Team via the following link; http://www.princes.co.uk/about-princes/contact/ or write to us at Customer Care Dept, Princes Ltd, Royal Liver Building, Pier Head, Liverpool, L3 1NX, UK

What if I have a question about the promotion?

Please email promotions@princes.co.uk or write to us at Ainsworth & Parkinson, 14 Sceptre Way, Sceptre Point, Preston, Lancs. PR5 6AW.

Where is my voucher/prize?

We will process all voucher and prize claims within 28 days of receiving your application. If, after this time, you haven't received your voucher or prize, please contact us via email at promotions@princes.co.uk or write to us at Ainsworth & Parkinson, 14 Sceptre Way, Sceptre Point, Preston, Lancs. PR5 6AW.

I am having problems with the website for the promotion.

Please email promotions@princes.co.uk or write to us at Ainsworth & Parkinson, 14 Sceptre Way, Sceptre Point, Preston, Lancs. PR5 6AW.

Will my personal information be safely kept only with Princes?

Absolutely. Data will be held and processed under the terms of the Data Protection Act 1998. Consumer information will not be passed onto third parties without your consent.

Who do I contact if I haven't found the answer to my question?

Sorry you haven't been able to find the answer to your query so far. If you have any questions or queries regarding this promotion, please email promotions@princes.co.uk or write to us at Ainsworth & Parkinson, 14 Sceptre Way, Sceptre Point, Preston, Lancs. PR5 6AW.